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- First Time Visitor
- Registration
- Shopping
- Miscellaneous
Q: How to Get Around? A: Welcome to the JCPIC Malaysia Internet Store! We offer a variety of merchandise ranging from apparel to home furnishings. Just point, click and fill your "virtual" shopping bag. We are dedicated to making your online shopping experience a pleasant one!
Top Navigation Bar
- Search - search our entire site to find the information or item you would need!
- My Account - this is where you login to check and updates your accounts information and view your Order History.
- Customer Service - our Customer Service page provides helpful tips, contact information, and information about the JCPIC Malaysia Sdn. Bhd. services and businesses.
- Shopping bag - we'll keep track of your purchases in the shopping bag while you shop.
- Order Status - Check the status of your jcpenney.com.my order here.
- Shipment Tracking - Track the location of your shipment using your shipment number.
- Departments - simply click on a department you wish to shop from.
Shop by Category When you select one of our merchandise departments, a list of merchandise categories are available on the left category menu. Simply click on any merchandise category or lifestyle you would like to shop from.
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Q: Do I have to register with JCPIC Malaysia Sdn. Bhd. to make purchases?
A: No, you don't have to. JCPIC Malaysia Sdn. Bhd. provides our customers the choice whether or not to register their account information.
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Q: How do I register?
By going to Customer Service -> online services -> Register
or
Once you have selected your items to purchase, view your 'shopping bag' and click on 'proceed to checkout'. At the login page, click on 'REGISTER NOW' button under new customers.
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Q: What are the benefits of registering with JCPIC Malaysia Sdn. Bhd.? A: By registering with us you will be able to:
Order History Track the shipping status of your jcpenney.com.my order or view your past purchases.
Customers need to login on 'My Account' to be able to view order history whilst order status can be checked from the 'Order Status' option. Saved Address
Save time! Fill your address book with family and friends addresses, and your future checkout will be fast and easy. Email Promotion & Events
Sign up for email promotions, and you will be first to know about JCPenney Malaysia Sdn. Bhd. special offers and new products. You can unsubscribe from JCPenney Malaysia Sdn. Bhd. Customer Service email at any time from any email we send.
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Q: How can I skip registration and proceed directly to checkout?
A: Click on the "Checkout Now, Register next time" selection on the checkout login screen and follow these steps:
- Step 1 - Enter your billing, shipping, and email address.
- Step 2 - View your order totals, shipping and handling charges on the Order Summary page.
- Step 3 - Select the Bank and a payment option (credit card).
- Step 4 - Click on 'Proceed'
- Step 5 - View your order totals, tax, discount, shipping and handling charges on the order again and also any vourcher you might have with us.
- Step 6 - Click on 'Order Now' to proceed to place your order.
After your order is sent to JCPenney Malaysia Sdn. Bhd., you will receive the order confirmation email confirming receipt of your order.
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Q: What are the payment options? A:
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Sales Tax Information
- Because we do business in Malaysia and JCPIC Malaysia Sdn. Bhd.(not a GST Registered Company but soon will be), we are required by law to collect all local sales taxes based on the destination of the order.
- The Internet Tax Moratorium only provides that no new taxes can be applied to the internet itself and charges for Internet services, such as access charges. However, the Internet Tax Moratorium does not affect sellers who use the Internet as a medium to market their products. These sellers are subject to the same rules that have always applied to retail sales, which mean that sellers with a presence in Malaysia must collect the local sales tax.
- TAX RATES ARE SUBJECT TO CHANGE AT ANYTIME.
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How can I view my order history? You can view this by logging in to 'My Account'.
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Electric Toy Warning Caution: See specific toys for age recommendation. (Electric hardware is not age-specific). As with all electrical products, parental supervision is recommended. Precautions should be observed during handling to prevent shock and possible burns.
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